Notice to All Airport Operators

Dear esteemed customer,

Rwanda Airports Company has recently rolled out an online feedback form

which utilizes QR codes to gather feedback on our services.

To access the feedback form, please scan QR codes on stickers located at:

  • Car parking Autopay Stations
  • Check-in Areas
  • Baggage Retrieval Areas.
  • Duty free and Transit Areas

You may also access the form remotely on www.rac.co.rw/kiaop/feedback

We kindly request you to spare some time to share your valuable feedback

with us so we can continually improve our services and better meet your needs.

We look forward to hearing from you.

RAC Management.